Carteret, NJ 07008
Established logistics company looking for an Import Door Delivery Specialist at our Carteret, NJ location.
Summary for the role is to provide the highest level of Customer Service in the industry through prompt follow-up with clients to ensure receipt of proper documents to schedule door deliveries.
Duties include, but are not limited to:
Verify proper paperwork and clearances have been received to dispatch door delivery.
Update operating system with proper notes regarding status of shipment.
Verify delivery information and receiving hours with delivery location.
Dispatch trucker to make delivery.
Follow up to ensure that cargo is picked up and delivered on time, secure POD, and update notes in operating system with proper
Respond to inquiries from overseas offices as well as clients regarding the status of the deliveries.
Troubleshoot issues or potential issues with deliveries.
Meet company’s expectation pertaining to ACD/Phone system statistics and email
Send clearance paperwork to releasing CFS upon receipt.
Related Transportation experience
High school diploma
College Education or transferable experience.
Outside training in Customer Service, interpersonal and problem solving skills.
Microsoft Office Literate
Fluency in English
Related Customer service experience
Interested candidates are encouraged to reply with an updated resume.
Candidates may also come in to our office anytime Monday-Friday 8am-2pm
314 Campus Dr
Edison, NJ 08837
About Staff Management Group: Staff Management Group has over 30 years of experience placing staffing candidates in distribution, manufacturing, production, assembly and clerical positions. Most of our candidates have been with us for over 5 years. Staff Management Group is one of New Jersey’s leading staffing and recruiting agencies specializing in light industrial and clerical staffing. We have over 5,000 staff employees serving over 100 clients in the Northern New Jersey area. Come join the team!